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Agentforce: The Future of Automation and Customer ExperienceWhat is CRM
Salesforce has introduced Agentforce, an AI-powered platform designed to revolutionize automation and customer interactions. This tool enables organizations to build...
Winter ’25 Release Highlights
The Winter ’25 release brings several notable features for Salesforce Admins: List View Multi-Column Sort (Beta): Admins can now sort...
AI Specialist Certification
Salesforce has introduced the AI Specialist certification, focusing on generative AI and its application within the platform. This certification is...
Build a Blog Series for Admins
Salesforce Admins are encouraged to share their experiences and insights through blogging. A new series provides guidance on launching, managing,...